Hire with us and support postgraduate education in Queensland

Frequently Asked Questions

ORDERING AND PAYMENT

When is it necessary to order?

 Dates are announced by UQ Graduations and are published at http://www.uq.edu.au/graduations/ceremony-dates-times, the dates will be entered in our website for December graduations on October the 24 th from 10.30 am (for all those students waiting!!!!) and for July ceremonies on May 1st. The website is then open to orders so that you are able to order your gown, the earlier the better, but no later than one week before the start of the graduation period.  

How do I order my Graduation regalia?

All Regalia must be ordered on line, payment can be made online or instore.

How can I pay for my order?

Payment can be made in three ways:

  1. Pay online for your hire using a Visa or Mastercard - this is the preferred method and secures your order immediately.

  2. Hire online, choose to pay by EFTPOS and come into our office to pay at least one week before the graduation period to secure your order.

  3. Hire online and pay by cheque posted at least 2 weeks before graduation with a copy of your order; or with your Name, Student No and Order No written on the back of the cheque 

 

Can I pay by using an AMEX card?

Visa and Mastercard credit cards can be used online and in store; Debit cards and Eftpos accepted in store. 

Can I pay by cash?

We do not accept cash but bank cheques and postal notes are accepted.

What is the cutoff time for ordering?

Orders received and paid for by one week prior to graduation week are guaranteed.

How do I obtain my refundable deposit?

All deposits are returned via a cheque made out in the name of the student graduating. Cheques must be collected on the day/night of your ceremony after returning your academic gown.

FITTING

How do I determine my correct gown size?

Select the height measurement closest to your own from the drop down menu corresponding with the gown you have ordered.  Each height (head to toe measurement) has a gown size to match.

How do I measure my head?

Head measurements are best taken with a tape measure.  Wrap the tape (if you do not have a tape measure, you can print the pdf and make a paper measure by following the instructions) around your head approximately two centimetres above the eyebrows to determine your head circumference.  Alternatively use an average size of 56 or 58 cms and bring it to our attention when you collect your regalia on Graduation day.

 Trencher-SizingChartWeb.pdf

 GENERAL QUESTIONS

When can I collect my academic dress?

St Lucia:

Academic dress can be collected from 2 hours before your ceremony and at least 45 minutes before your ceremony.

Ipswich:

Academic dress can be collected from the Cunningham Room - downstairs at the Ipswich Civic Hall from 11.00 am on the day of your ceremony.

Gatton:

Academic dress can be collected from 9.00am underneath Morrison Hall on the day of your ceremony.

When do I return my academic dress?

Academic regalia must be returned within an hour after the end of your ceremony as per the terms and Conditions of Hire.     

What colour regalia do I wear?

The following are the colours of regalia used at The University of Queensland:

Certificate - Stole White

Diploma - Stole Blue

Associate Degree (Undergrad) - Stole Saffron

All Bachelor Degrees - Hood part lined Pearl White

Associate Degree (Grad) - Hood part lined Pearl White - Stole Silver

Graduate Certificate - Hood part lined Pearl White - Stole Ruby

Graduate Diploma - Hood part lined Pearl White - Stole Gold

All Masters Degrees - Hood fully lined Empire Blue

All Professional Doctorates - Hood fully lined Ruby

All PhDs - Hood fully lined Cardinal Red

All Higher Doctorates - Red Cloth fully lined with Gold

Legal Matters

SalesandGradReturnPolicymr.pdf

PrivacyPolicyCurrent.pdf