Terms and Conditions
Please read the terms and conditions of hire carefully.
TERMS & CONDITIONS OF HIRE
UNIVERSITY OF QUEENSLAND GRADUATION CEREMONIES
Orders should be finalised 5 days before the ceremony block, we can accomodate you at your ceremony after this, but for the smooth operation and the least amount of time needed to pick up your gown is to order and pay for the hire five days before the graduation block. Orders can be picked up the day before your ceremony.A 50.00 dollar cash deposit is needed to be left (preferrably a 50.00 dollar note) and then picked up once all items are returned before close of business on your ceremony day.
Please return the academic dress to Milton before close of business on your graduation day if picked up the day before. If picked up on your ceremony day return is before close of business the next day. Late return of the gowns may result in additional charges and failure to return academic dress may incur legal action. Lost or damaged items will be replaced at your expense. Your 50.00 dollar cash deposit will be paid to you upon the return of your gown within the alloted time frame.
A Tax Invoice is given with your deposit upon the return of your gown. Please keep your online payment receipt number as a reference. These can be referred to should a payment go astray. Due to the very high workload at graduation times with the processing of applications, we cannot handle telephone requests for acknowledgements. We will not e-mail, fax or phone an acknowledgement.
REFUND OF 50.00 CASH DEPOSIT PAID ON THE DAY:
Please return academic dress to Milton it is a 24 hr hire.
Your 50.00 cash refund will be paid to you at the time you return your academic dress.
Provided you notify us in writing (by email or letter)24 hours before your graduation then the total amount paid is refunded in full if not graduating or unable to attend through an act beyond your control, it also can be held over for your future Graduation.
24 hr Hire returned before close of business the next day.
YOU are financially resposible for the regalia you hired. YOU undertake to return the regalia within 24 hours and up to close of business in the condition in which it was received.
Collection of Gowns
St Lucia and Gatton Ceremonies: Suite 1B, 36 park Rd Milton, 4064
If you are unable to pick up your gown in person, please arrange for someone else to do it on your behalf.
Contact us if you have any questions. We are available from 10am to 3pm, Monday to Friday on non-graduation days and from 8.00 am to 8.00 pm on graduation days by phone 07 3371 1758 or come in person to our premises in Milton.